Radiantlife Financial Services, our subsidiaries and affiliates (“Radiantlife” or “we” or “us”) care about your privacy and are committed to processing your personal information in accordance with fair information practices and applicable data protection laws. This website is provided by Radiantlife FS ("Radiantlife", "we", "us", "our") having its registered office at 183 Cherry Tree Lane, RM13 8TU. As the controller of this information, we’re providing this personal notice to explain our approach to all personal information belonging to our website users and/or of our mobile (Mobile App) application users.
Privacy Statement Introduction
Private or personal information means all information relating to an identified or identifiable individual. We are committed to protecting your privacy and handling your information in an open and transparent manner.
This policy explains the type of information we collect from you, or you provide to us, what we will use it for and with whom we share that information. Your rights are also clearly stated in this private policy and who you can contact for more information. In order to understand our views and practices regarding your personal data and how we will handle it, kindly read the following carefully
Within the confines of this Private Policy, Your information is sometimes called "personal data". We may also sometimes collectively refer to handling, collecting, protecting and storing your personal data as "processing" such personal data.
Within the bounds of this Private Policy, the term "Data Protection Legislation" means the EU General Data Protection Regulation; together with all other applicable legislation relating to privacy or data protection.
The Information We Collect from you
The personal data we collect and process relating to you may include:
We also collect from you information in relation to other people (e.g.: details of the recipients of your money transfers), where You provide us with such information. By providing us with such information you confirm that you have obtained any necessary permission from such persons to the reasonable use of their information for such purposes in accordance with this notice, or are otherwise permitted to give us this information on their behalf. Please also ensure that those other people are aware of this notice and that the provisions of this notice are clearly communicated to them.
How we collect information about You
How your information is treated and used
We use your personal information to provide our services to you: This is when we use personal information necessary for conducting money transfers and other payment services.
We use your personal information for legal compliance purposes: This is when we use personal information needed to comply with legal duties which includes; anti money laundering, prevention and prosecution of fraud and theft and other illegal or wrongful activity.
We also use your personal information for the following:
Legal bases upon which we use your personal information
The law permits us Radiantlife Financial Services Ltd to process Your personal data in the way we do because the processing is:
Sharing your information
Networking & Links to Other Sites
How your information is protected
We ensure that there are appropriate protections when you enter certain information such as a credit card number on our order forms; we encrypt the transmission of that information using reasonable security measures.
The period by which your information is kept with us
We will only keep the information we collect about you for as long as required for the purposes set out above, or as required to comply with any legal obligations to which we are subject. This will involve us regularly reviewing our files to check that information is accurate, up-to-date and still required.
The period for which we will retain information about You will vary depending on the type of information and the purposes that we use it for. In general, we will keep our records for up to 7 years after you have terminated your relationship with us, in order to comply with our legal obligations.
We may retain your contact information collected for the purposes of sending you marketing communications in accordance with this policy for as long as you do not unsubscribe from receiving the same from us.
When you do not wish to continue your relationship with us
You will be given a choice when You provide us with Your personal information to opt in or opt out of receiving marketing communications.
You have the option of "unsubscribing" from our mailing list for marketing communications, alerts and updates at any time, thereby disabling any further marketing e-mail communication from being sent to You.
Your legitimate rights
Your right includes:
Should you wish to enforce any of these rights, you may exercise your right by contacting us. We will comply with our legal obligations regarding your rights as a data subject.
We aim to ensure that the information we hold about you is accurate at all times. To assist us in ensuring that your information is up to date, you will need to let us know if any of your personal details has changed. Upon your request, we will take reasonable steps to ensure that the data is accurate, and we will rectify any personal data that is incorrect promptly and in any case within one month of your request.
You may also use these contact details if you wish to make a complaint to us relating to Your privacy.
183 Cherry Tree Lane,
Rainham, Essex. RM13 8TU